Atlassian (Jira & Confluence)

The Atlassian integration covers both Jira and Confluence Cloud. One sign-in connects both products.

What you’ll need

Open the Atlassian integration in Layer

In Layer, go to Integrations, find Atlassian, and click Connect.

You’ll be redirected to Atlassian’s OAuth screen. Sign in with the org-admin account for the Atlassian organization you want to connect.

Authorize the requested scopes

Atlassian will list the requested scopes:

read:jira-user, read:jira-work — list users and issues
read:confluence-content.summary, read:confluence-space.summary, read:confluence-user — list pages and spaces
read:me — identify the connecting admin

Click Accept.

Wait for the first sync

The initial sync resolves your organization’s cloud_id and pulls users, projects, and spaces. Typically finishes in 5-15 minutes.

Object	Fields	Refresh cadence
Users	account ID, email, display name, status	Every 6 hours
Groups	name, members	Every 6 hours
Jira projects	name, key, lead	Daily
Confluence spaces	key, name, type	Daily

Atlassian says my account isn't an org admin

Org admin is configured at admin.atlassian.com, not inside Jira or Confluence settings. Have an existing org admin promote you, then retry.

I see Jira data but no Confluence

Confluence has to be a product on the same Atlassian organization. Check at admin.atlassian.com → Products.

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